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GENERAL CONDITIONS OF REMOTE SALE OF GIFT VOUCHER ORDERS AND PRE BOOKING FOR YEAR 2010 IN FRANCE


INTRODUCTION
The present conditions are concluded between, on one hand, GRAND DELTA SAS, registered on RCS Montpellier under the number B 337 493 860 and located in La Grande Motte, 34280, Le Point Zéro, below called " GRAND DELTA SAS " And, on the other hand, the persons who wish to purchase through the website of the company GRAND DELTA SAS www.thalasso-grandemotte.com below called " the user ".

The Gift Voucher mailing can be made only in countries who belong to the C.E.E. For all other destinations, the user will have to contact the booking service of GRAND DELTA SAS.

These conditions concern only on an exclusive basis the not commercials physics persons.

The parts agree that their relations will be exclusively governed by the present contract, with the exclusion of any condition beforehand available on the website.
If a condition came to be lacking, it would be considered to be governed by the current manners in the remote sale sector.


GIFT VOUCHER

ON-LINE MODALITIES
The presents conditions aim to define the modalities of sales between GRAND DELTA SAS And the user, from the order to the services, by way of the payment and the delivery. They regulate all the steps necessary for the order fulfilment and insure the follow-up of this order between the contracting parts.

GIFT VOUCHER PRINCIPLE
The user buys an Thalasso or hotel service for a beneficiary. The gift voucher appears under the shape of gift card wrapped in which are registered the services offered, the name of the gift voucher beneficiary, the dates of validity and the necessary references for the booking. When the beneficiary in has received the gift voucher, he will have to contact the booking service to book his treatment at the date of his choice (for the period stipulated on the gift voucher) within the limits of the availability.

ORDERS
The user has the possibility to make his on-line order from the list of the on-line services.
The order can be registered on the website only if the user have been clearly identified by completing the on-line order form.

Any order is acceptance of prices and description of the services available on the sale.

GRAND DELTA SAS undertakes to honor the commands on the web site.
The Gift Voucher are neither exchangeable, nor refundable, nor accumulative with other promotions of GRAND DELTA SAS

The services of the Gift Voucher must be used during the validity period (current year is January 25th to December 24th, 2010) registered on the Gift Voucher. In this case, the services can’t be neither paid off, nor exchanged.

The fact for a user to fill the order form and to confirm this one (by clicking the button "validate" planned for that purpose) is full and whole acceptance of the present general conditions of sale, which will be only applicable to the contract so concluded.

GIFT VOUCHER SENDING
GRAND DELTA SAS Will use only sending services by post in the normal rate for the sending of the Gift Voucher sending.

GRAND DELTA SAS undertakes to send the Gift Voucher for a maximum deadline of 3 weeks from the date of the on-line order subject to the strikes and the other demonstrations of national and regional delay of the Post office. GRAND DELTA SAS can’t be considered as person in charge of the delivery delay. The Gift Voucher will be only made during working and not holiday days.

The user has the choice to be delivered:
- either at his place of residence
- either at the Gift Voucher beneficiary address

THE SERVICES

The user can consult a glossary explaining the various treatment or the services proposed in the sale.

GIFT VOUCHER VALIDITY
The services, not containing accommodation, offered in Gift Voucher are generally subjected to a tariff period spread over the current year (from the opening date to the closing date of the Establishment either from 25.01.2010 until 24.12.2010)
The services, containing an accommodation, offered in Gift Voucher are subjected to 3 tariff periods, declined in seasons:

  • Low season: from 25/01/10 until 27/03/10 and from 24/10/10 until 24/12/10.
  • Middle season: from 28/03/10 until 29/05/10 and from 29/08/10 until 23/10/10.
  • High season: from 30/05/10 until 28/08/10.

Closed weekends: during the closed weekends, there isn’t any thalasso treatment on the Saturday afternoon and on the whole Sundays.
The concerned weekends are July 3rd and 4th, in July 10th and 11th, July 24th and 25th, July 31st and August 1st, August 7th and 8th, August 21st and 22nd and August 28th and 29th, 2010.

TERMS OF PAYMENT
The user has the choice to pay Gift Voucher on-line at the order by bank card (credit card, Visa, Eurocard, Mastercard, AMEX, DINERS, JCB CARD).

The user will support none postal charges nor of management.

Your request of payment is routed in real time by an administrator of secure electronic payment. This one will proceed to the diverse checks to avoid abuses and frauds. In every case, the sale will be considered as definitive only after sending to the customer the acceptance confirmation of the order by the Salesman and after the cashing by this one of the integrality price.

RATES
The prices are indicated in euro all taxes inclusive, except the tourist tax. They take into account the VAT applicable the day of the order. These prices may be modified at any time.
For the services including an accommodation, when our rates are indicated:

  • For a single room, there will be only one person in the room.
  • For a double room, there will be 2 persons in the room.
  • With the half board, this one will include 1 breakfast and one meal per person.
  • With the fullboard, this one will include 1 breakfast and 2 meals per person.
All our rooms (42 which 3 suites) are furnished with beds for 2 persons, namely a big bed or 2 twin beds.

The rates do not include drinks and diverse supplementary services from which the customer could want to benefit on the occasion of his stay (telephone, laundering).

Rooms are available from 3pm and must be handed for 12pm.

PRE-BOOKINGS SIMPLE ORDER

Besides the system of purchase of Gift Voucher, the Internet user has the possibility of establishing a pre-booking or a simple order.

This pre-booking or simple order requiring the check of the availability, the Internet user has to give at least 3 choices of dates.
Our booking service will contact you under 72 hours to study with you the best solution according to your choices and to the availability of the treatment.

SIGNATURE AND PROOFS

Besides the system of purchase of Gift Voucher, the Internet user has the possibility of establishing a pre-booking or a simple order.

This pre-booking or simple order requiring the check of the availability, the Internet user has to give at least 3 choices of dates.
Our booking service will contact you under 72 hours to study with you the best solution according to your choices and to the availability of the treatment.

RESPONSIBILITY
The company GRAND DELTA SAS Has, for all the stages of access to the website, of the process of Gift Voucher order, the delivery only an obligation of means. GRAND DELTA SAS responsibility would not be implicated for all the inconveniences or the damages inherent to the use of the Internet network, particularly a failure of service, an outside intrusion or the presence of computer virus, or any fact qualified as force majeure according to the case law.

PERSONAL DATA
GRAND DELTA SAS reserves himself the right to collect data on the user specially the address. The user, can expressly oppose to the divulgation of his address and phone number. For that purpose, he just has to indicate it to our booking service. According to the law of January 8th, 1978, the user has a right of access and rectification of his personal data.

INTELLECTUAL PROPERTY
All the elements of GRAND DELTA SAS website, that they are visual or sound, including underline technology, are protected by the copyright, brands or patents.
They are the exclusive property of GRAND DELTA SAS. The user who has a private website and who wishes to place, for a personal use, on his website, a link, has to ask necessarily for an written authorization to the company GRAND DELTA SAS. In this case, it will not be about an implicit affiliation. On the other hand, any hypertext link sending back to the site of GRAND DELTA SAS is formally forbidden. In every case, any link, even allowed, must be removed on simple request of the company GRAND DELTA SAS.

DURATION
The present conditions apply during all the duration of the online submission of the offered services by GRAND DELTA SAS.

PROOF
The computerized registers, preserved in the computer systems of the company GRAND DELTA SAS and of his partners in reasonable conditions of security, will be considered as the communications proofs, orders and payments occurred between the parts.

APPLICABLE LAW AND COMPETENCE
The present conditions are subjected to the French law. The allocation of competence in case of dispute, and for lack of mutual agreement between the parts, is given to the competent court of Montpellier (Hérault).

 



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